We would be grateful if you could spare a few minutes to complete this Customer Satisfaction Questionnaire to help us ensure that our standard of customer care exceeds expectations wherever possible.
Please tick the appropriate box to indicate your degree of satisfaction. where:1=Excellent;2=Good;3=Satisfactory;4=Poor.
1. How do you rate our responsiveness? Excellent Good Satisfactory Poor
2. How do you rate our professionalism? Excellent Good Satisfactory Poor
3. RESPONSIVENESS: How do you rate our responsiveness？ Excellent Good Satisfactory Poor
4. PROFESSIONALISM: How do you rate our professionalism？ Excellent Good Satisfactory Poor
5. ENVIRONMENT: How do you rate our exhibition environment？ Excellent Good Satisfactory Poor
6. TECHNICALSUPPORT: If you’ve received any technical support, how do you rate the technical competence of our staff? Excellent Good Satisfactory Poor
7. ADVERTISEMENT: How do you rate our advertisement in and out of the venue? Excellent Good Satisfactory Poor
8. INSTRUCTIONS: How do you rate our instructions? Excellent Good Satisfactory Poor
9. BOOTH CONSTRUCTION : How do you rate our booth construction service? Excellent Good Satisfactory Poor
10. DISMANILING:How do you rate our dismantling service? Excellent Good Satisfactory Poor
11. What do you like about our exhibition service? Give examples. Excellent Good Satisfactory Poor
12. What do you dislike about our exhibition service? Give examples. Excellent Good Satisfactory Poor
13. What are the factors that influence your decision to attend our exhibition? Excellent Good Satisfactory Poor
14. Do you believe the exhibition will add value to your business? Excellent Good Satisfactory Poor
15. Would you recommend our exhibition to others? Excellent Good Satisfactory Poor