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Refund Primary Reason Exam (Week 18, 2026)

1. Please complete this test independently. You are allowed to refer to any documents in the SOP.

2. This test consists of single-choice questions(1-20), questions with a full score of 100 points.

3. Agents must complete within 30 minutes.

4. Agents must complete the exam by the deadline (18:00 Beijing time on April 29th).

Failure to complete the exam on time will result in a score of 0.

Agents can only take exams during their non-working hours.

1. Fill in your Name(Pls follow the SEM system name; otherwise, the score is 0)

2. Correct address is:?15108 118th Ave Ct E?Puyallup, WA 98374?Not sure how Kent was added as an address.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

3. cst: I was going to use it with the laser engraver y ordered, but i was never delivered so i don't need it anymore cst: thank you for your response, please proceed with the partial refund.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

4. Bonjour ma demande de modification d adresse n a pas été prise en compte et mon colis et retourné chez vous .?Mon adresse est le 6 rue ortier 27400 HEUDREVILLE SUR EURE et non Acquigny qui a le même code postal.?Comment pouvons nous procéder pour une nouvelle livraison?

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

5. The address is wrong. 759 brewer lake rd Orrington Maine 04474.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

6. L'adresse de livraison n'est pas la bonne ,Le colis doit être livré 5 ,Bd Germain Clairin 13220 Chateauneuf les Martigues j:ai essayé plusieurs fois de faire enregistrer cette adresse sans succès.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

7. WRONG CITY/ZIPCODE DELIVERY ADDRESS. CORRECT ADDRESS FOLLOWS: 7438 CIDER DR HELENA, MONTANA, 59602.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

8. Shipping address is wrong 221 Deborah CT New Baden, IL 62265.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

9. This item was returned to shipper because of invalid address. Reviewing the shipping address. It looks like it is a mixture of the billing/shipping address. Incorrect street address but correct city.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

10. Buongiorno, Ho appena effettuato un ordine da voi, purtroppo mi ha sbagliato l'indirizzo, mi ha messo a Roma invece di mettere Corigliano Calabro, vorrei sapere se è possibile ancora modificarlo, grazie.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

11. The postal code of my order is wrong. The rest of the address is correct. Please contact uniuni to correct the postal code for my order....correct Postal code V0E1M0.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

12. The shipping address is not correct.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

13. My address looks incorrect. The correct mailing address is 46094 Woodward Ave, Pontiac MI 48342.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

14. I need to know if the machines I purchased were NSF certified?II need to send this one back?can it at least be $500

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

15. Hello I bought this plate lifter because it was specified that it rotated 360 degrees, except that it rotates 360 on its screen it is impossible to put the plate vertically. Do you have a solution? Otherwise, your product is only half used for its intended purpose.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

16. Hallo zusammen, ich habe den Fahrradst?nder über den Onlineshop bestellt. Da ich in einem Hochhaus mit sehr vielen Apartments Lebe habe ich auch den Adresszusatz verwendet. Hier ist die Adresse die ich in Vevor eingegeben und auch per Best?tigung der Bestellung zurückerhalten habe: Alisa Kastner Haid-und-Neu-Stra?e 16 Wohnung 82, 11. Stock Karlsruhe Baden-Württemberg 76131 Deutschland 49-15121367442 Leider wurde das Versandetikett dann aber nicht korrekt erstellt, sodass aus der zus?tzlichen Info über das Appartement pl?tzlich die Hausnummer wurde bei DHL: Alisa Kastner, Haid-und-Neu-Str. 82, 76131 Karlsruhe Da ich nicht wei?, ob bei erneuter Bestellung die Ware wieder falsch adressiert werden würde, wollte ich fragen, ob es hier eine M?glichkeit g?be dass noch einmal menschlich ?ndern zu lassen. Vielen Dank und beste Grü?e Alisa Kastner.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

17. I bought this for my son but he doesn’t like how the bar sits on his back. It’s not comfortable. I would like to return it. It was used once and I still have the original packaging.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

18. I'm not comfortable on the chair.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

19. Vielen Dank für die schnelle Rückmeldung, hier hat wahrscheinlich das Angebot mit den Bohrern vom eigentlichen Produkt abgelenkt. Die bestellt Maschine würde ich gern gegen eine mit Regelung tauschen wollen. Die Typenbezeichnung fehlt in der Beschreibung, bzw. ist nicht richtig erkennbar. Nun bestellen würde ich gern folgende （mit variabler Geschwindigkeit）: https://www.vevor.de/magnetbohrmaschine-c_11000/vevor-magnetbohrmaschine-1450w-12500n-elektrische-kernbohrmaschine-40mm-orange-p_010686243068.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

20. Not as sturdy & narrow.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

21. The other parts were delivered after they told me they were giving me a full refund. Just reorder a new unit, so I did. Now I receive the second order and now I have two complete units.

A、Damaged items for qualityB、Return for buyer reasonC、Quality issue/Missing itemsD、Abnormal logistic/ Wrong items sent by logisticE、Not as described

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